Privacy Policy

Privacy Policy for https://chiropractor-gold-coast.thebestlocalpro.com

Introduction

Welcome to the privacy policy of chiropractor-gold-coast (referred to as ‘we’, ‘us’, or ‘our’ throughout this document). We are committed to protecting your personal information and ensuring a transparent and secure digital experience when you interact with our website, applications, services, and products. This policy explains our practices regarding the collection, use, and disclosure of your personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCSA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our online presence, including:

Please be informed that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data handling practices. We encourage you to review these policies before engaging with such third-party services.

Processing Activities

This policy outlines the actions we take when:

  1. Using Our Services: If you register as an authorized user on our applications or utilize our online services, your personal information will be collected and processed in accordance with this policy.
  2. Visiting Our Websites: When you browse our websites, we may collect data about your interaction through automated technologies, such as web analytics tools.
  3. Communication: Any time you choose to receive communications from us, whether via email, phone, or text messages, your contact details and communication preferences will be noted.

Personal Data Collection

We gather various categories of personal information for different purposes, including but not limited to:

  • Account Information: Details required to create and manage your user account on our platforms.
  • Payment Information: Data related to transactions made through our services, including payment card details, billing addresses, and transaction history.
  • Financial Information: This may include bank account numbers or other financial records for direct payments or subscription services.
  • Purchase Information: Records of products or services purchased from us, along with order history and associated details.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device types, operating system versions, and mobile network information collected through cookies and similar technologies.
  • Location Data: Your geographical location data when you interact with our geolocated services or consent to share it.
  • Feedback and Reviews: Personal information provided in customer feedback, surveys, or reviews.
  • Social Media Information: Data obtained from social media platforms (if publicly shared) and user preferences for integration purposes.
  • Product Interest: Information about products you show interest in or purchase from us, which helps personalize your experience.

We collect this data through multiple channels:

  • User input forms
  • Automated tracking technologies like cookies and web beacons
  • Third-party data providers who assist us in delivering services (subject to their privacy agreements)

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes, enhancing your experience while providing valuable insights. Our cookie policy outlines the different types of cookies used:

  • Strictly Necessary: Essential for website functionality, ensuring basic interactions work correctly.
  • Preference: Remembering user preferences to enhance site performance.
  • Analytics: Tracking website usage and gathering analytics data to improve our services.

Users can manage their cookie choices through our Cookie Manager tool, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for varying periods based on the following factors:

  • Legal requirements dictating data retention periods
  • The purpose for which the data was collected
  • Our legitimate business interests in maintaining records

Once these purposes are fulfilled, or when data is no longer required, we ensure its deletion or anonymization to protect your privacy.

Security Measures

We prioritize the security of personal information and implement robust safeguards:

  • Encryption: Using encryption protocols for secure data transmission and storage.
  • Secure Processing: Engaging reputable third-party service providers who adhere to strict data protection standards.
  • Access Controls: Limiting access to your personal data only to authorized personnel on a need-to-know basis.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Data Rights (Subject to Local Regulations)

Depending on your jurisdiction, you may possess certain rights concerning your personal data:

  • Access: The right to request access to and confirm what personal data is being processed about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data when it is no longer necessary or where consent is withdrawn.
  • Restriction: Limiting the use and processing of your data under certain circumstances.
  • Data Portability: Obtaining a copy of your personal data in a structured, commonly used format, and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below. We will respond within legally prescribed time frames.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us for Privacy-Related Inquiries

If you have any questions, concerns, or requests regarding your privacy, please contact us: